Privacy Policy

At Twin Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our store, website, or use our services.

1. Information We Collect

We may collect the following information from our customers:

• Name, phone number, and email address
• Billing and delivery details
• Purchase and transaction information
• Feedback, inquiries, or complaints shared with us

We only collect information that is necessary to provide better services to you.

2. How We Use Your Information

The information we collect is used to:

• Process your purchases and orders
• Improve our products and customer services
• Communicate about offers, updates, or important notices
• Respond to your questions and support requests
• Maintain records for business and legal purposes

3. Information Protection

Twin Mart takes appropriate measures to protect your personal information. We ensure that your data is safe from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
Your information may only be shared when:

• Required by law or legal authorities
• Necessary to complete a service (such as delivery or payment processing)

5. Customer Choices

You have the right to:

• Request access to your personal information
• Ask for correction of incorrect information
• Request deletion of your information (subject to legal requirements)

6. Cookies and Website Usage

If you visit our website, we may use cookies to improve your browsing experience. Cookies help us understand customer preferences and improve our services.

7. Changes to This Policy

Twin Mart may update this Privacy Policy from time to time. Any changes will be updated on our website or shared through official communication.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Twin Mart
📞 Phone: +977-9875417542
📧 Email: info@99twinmart.com
📍 Location: Birendranagar- 4, Surkhet