Welcome to Twin Mart. By visiting, shopping, or using our services, you agree to follow and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.
1. Acceptance of Terms
By accessing Twin Mart’s website or making a purchase, you agree to these Terms and Conditions. If you do not agree with any part, please do not use our services.
2. Products and Availability
- All products displayed are subject to availability.
- We reserve the right to limit quantities or discontinue any product at any time without prior notice.
- Product images are for reference only; actual products may slightly vary.
3. Pricing and Payment
- All prices are displayed clearly and may change without prior notice.
- Payments must be completed using the available payment methods.
- Twin Mart is not responsible for payment issues caused by third-party payment gateways.
4. Orders and Confirmation
- Once an order is placed, you will receive confirmation through the provided contact details.
- Twin Mart reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.
5. Delivery and Pickup
- Delivery timelines are estimates and may vary due to location, weather, or other factors.
- Twin Mart is not responsible for delays beyond our control.
- Customers must provide accurate delivery information.
6. Returns and Refunds
- Returns and exchanges are subject to Twin Mart’s Return Policy.
- Items must be unused, undamaged, and returned within the specified time.
- Certain items (such as perishable or discounted goods) may not be eligible for return.
7. Customer Responsibilities
Customers agree to:
- Provide accurate personal and contact information
- Use the website and services lawfully
- Not misuse or attempt to harm Twin Mart’s systems or reputation
8. Intellectual Property
All content on this website (logos, text, images, designs) belongs to Twin Mart.
Copying, reproducing, or using content without permission is strictly prohibited.
9. Limitation of Liability
Twin Mart is not liable for:
- Indirect or incidental damages
- Losses caused by misuse of products
- Website downtime due to technical issues
10. Privacy
Your personal information is handled according to our Privacy Policy. By using our services, you agree to our data practices.
11. Changes to Terms
Twin Mart reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting.
12. Governing Law
These Terms and Conditions are governed by the laws applicable in Nepal. Any disputes shall be resolved under local jurisdiction.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact Twin Mart through our official channels.
Twin Mart
📞 Phone: +977-9875417542
📧 Email: info@99twinmart.com
📍 Location: Birendranagar- 4, Surkhet
